No Audio on Seagate back up drive

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dihesford
Posts: 4
Joined: Fri Aug 21, 2015 1:54 am
Casablanca Unit: S4000
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No Audio on Seagate back up drive

Post by dihesford »

I finished a project on my Cassie S4000. Created it in FINISH, plugged in my Seagate drive and did Backup Storyboard, named it and
it said Backup succeeded - and indeed I can see the name on the Seagate drive in the drop down menu.
I also used Arabesque to make a DVD .

Played it from Seagate on the TV and - 2 things - the title (Italy holiday) has appeared just as 000 and the date I copied it and secondly there is no audio.
So.. checked the DVD I had made and there is audio.
Checked an older film on the Seagate through the TV and all is well.

So - what am I missing?

Any help gratefully received so I can get another project off my Cassie!

Diane Hesford U.K.
Cassie S4000
Bogart 5.5 SE
mhuebmer
Posts: 1337
Joined: Tue Apr 27, 2010 5:06 am
Casablanca Unit: Casablanca-4 Saphir (i7-6700k)+ NVidia 1050T
StudioPro + NVidia 1050Ti
Casablanca-4 piccolo
Karat, S-4100, DVC-3000
Displays: 32" 1920x1080p50 + 40" 3840x2160p50
Location: S.H.I.E.L.D. Agency, Dietach, Austria, Europe
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Re: No Audio on Seagate back up drive

Post by mhuebmer »

The Backup function has not been made to produce a playable movie. :roll: May work, but may also fail... depending on the project settings and selected backup mode (DV/HDV/MTS).

The outdated Bogart 5 should use the MediaManager to export the Storyboard in ~600 different formats, with correct names and most compatible output. Please take a look HERE. :P

You should also update for free from Bogart 5.5c to the version 5.13, by installing it from the v8.2 DVD. The PAL version can be downloaded HERE :!:
2013-04-30 Bogart 5.5c
2014-01-20 Bogart 5.6c / 6.0c
2014-04-25 Bogart 5.6e / 6.0e
2014-09-25 Bogart 5.7 / 6.1
2014-12-08 Bogart 5.8 / 6.2 / 7.0
2014-12-19 Bogart 5.8a / 6.2a / 7.0a
2015-04-02 Bogart 5.9 / 6.3 / 7.1
2015-07-02 Bogart 5.10 / 6.4 / 7.2
2015-12-09 Bogart 5.11 / 6.5 / 7.3 / 8.0
2016-03-14 Bogart 5.12 / 6.6 / 7.4 / 8.1
2016-05-31 Bogart 5.13 / 6.7 / 7.5 / 8.2 last version supporting Arabesk 4+5 :!:
2016-07-27 Bogart 5.14 / 6.8 / 7.6 / 8.3 only Arabesk 6+7 from here
2016-09-16 Bogart 5.14a/ 6.8a / 7.6a / 8.3a
2016-12-05 Bogart 5.15a/ 6.10a/ 7.8a / 8.5a / 9.0a
2017-02-03 Bogart 5.16 / 6.11 / 7.9 / 8.6 / 9.1
2017-04-07 Bogart 5.17 / 6.12 / 7.10 / 8.7 / 9.2
2017-07-07 Bogart 5.18 / 6.13 / 7.11 / 8.8 / 9.3
2017-10-07 Bogart 5.19 / 6.14 / 7.12 / 8.9 / 9.4
2017-12-06 Bogart 5.20 / 6.15 / 7.13 / 8.10 / 9.6 / 10.0
2018-01-23 Bogart 5.20a/ 6.15a/ 7.13a/ 8.10a/ 9.6a/ 10.0a
2018-02-16 Bogart 5.20c/ 6.15c/ 7.13c/ 8.10c/ 9.6c/ 10.0c
2018-05-14 Bogart 5.21 / 6.17 / 7.15 / 8.12 / 9.7 / 10.1
2018-09-28 Bogart 5.22 / 6.18 / 7.16 / 8.13 / 9.8 / 10.2
2018-12-12 Bogart 5.23 / 6.19 / 7.17 / 8.14 / 9.9 / 10.3 / 11.0
2018-12-20 Bogart 5.23a/ 6.19a/ 7.17a/ 8.14a/ 9.9a/ 10.3a/ 11.0a
dihesford
Posts: 4
Joined: Fri Aug 21, 2015 1:54 am
Casablanca Unit: S4000
Contact:

Re: No Audio on Seagate back up drive

Post by dihesford »

Thank you, Michael, for that advice.
I have solved the problem. I was trying to use Backup Storyboard from the EDIT screen instead of from the MAIN MENU screen.

All solved. Another Senior Moment.

Diane
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