Can't access Bogart

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BobC
Posts: 139
Joined: Mon Mar 31, 2008 2:23 pm
Casablanca Unit: Meteor Pro Ultra, OS 10, Arabesk 7
Location: Statesboro, Georgia
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Can't access Bogart

Post by BobC »

When I launch Bogart, it opens up to begin an install, but the serial number attached is not mine so none of the codes work. I am guessing maybe it has defaulted back to the dealer's info when he first installed the OS. I can see the data to all of my projects still appears to be on the internal drive, I just can't figure out how to get to it. Any ideas?
Bob Claxton
Heritage Video

Meteor Pro Ultra, OS 10, Arabesk 7
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MichaelD
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Joined: Wed Apr 02, 2008 8:05 am
Casablanca Unit: Saphir B4W v9, S4000 Pro Bogart v9, Arabesk v7, Render Booster, Canon HF100, Prestige SE v9.1.
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Re: Can't access Bogart

Post by MichaelD »

Have you updated Windows recently or had to do a new installation of Windows ?
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BobC
Posts: 139
Joined: Mon Mar 31, 2008 2:23 pm
Casablanca Unit: Meteor Pro Ultra, OS 10, Arabesk 7
Location: Statesboro, Georgia
Contact:
Contact BobC

Re: Can't access Bogart

Post by BobC »

Thanks for the input Michael. Gary McNally showed me where to find the recovery codes on my original invoice and it worked like a charm!
Bob Claxton
Heritage Video

Meteor Pro Ultra, OS 10, Arabesk 7
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