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Firewire is Dead
Posted: Thu May 03, 2012 7:51 am
by dvss4u
My Prestige won't recognize any firewire device...front or back inputs. Anyone ever experience this? and if so any solutions, like replacement of parts?
Your welcome to call 417-337-5901
Thanks in advance,
Doug B.
Re: Firewire is Dead
Posted: Thu May 03, 2012 2:02 pm
by TimKennelly
Sure, bad news, it's easy to fry the DV board if you hot-swap (aka: connect or disconnect a firewire device with both the Prestige and cam powered on).
That was the most expensive repair at Boulder at one time, I believe like $650.
I think they sent out a notice a year or so ago that they no longer support repairs like that as they ran out of the old parts, but not positive about that.
I'd contact official tech support and inquire about that.
Re: Firewire is Dead
Posted: Fri May 04, 2012 2:53 am
by MichaelD
Also check the DV sockets very carefully - all four pins must look the same and be at the same distance from the front of the socket.
"If" a pin has been pushed in it may be touching somewhere behind the socket. This can cause both sockets not to work.
Re: Firewire is Dead
Posted: Sat May 05, 2012 5:08 am
by BobFoster
Have you tried additional firewire cables?? Have you tried importing/exporting to a different firewire device to/from the Cassie???
Re: Firewire is Dead
Posted: Sat May 05, 2012 6:44 am
by dvss4u
BobFoster wrote:Have you tried additional firewire cables?? Have you tried importing/exporting to a different firewire device to/from the Cassie???
Yes to all the above, this really stinks!
Re: Firewire is Dead
Posted: Sat May 05, 2012 10:10 am
by BobFoster
Try importing to the Prestige using S-Video. If that works
you probably have a dead firewire card.
Re: Firewire is Dead
Posted: Mon May 07, 2012 10:23 am
by dvss4u
So this morning I fired up the Prestige and tried the firewire input and plugged in a cable and it did not work, however, I accidently bumped the cable before unplugging and it came on! So I believe it must be a "pin issue" and I will have to look at it internally to see if it can be corrected. (this is the front dv port) so it will be easier to examine, and ideas are very welcome, and THANKS to all the responses.
thanks for this earlier response...
Re: Firewire is Dead
by MichaelD ยป Fri May 04, 2012 4:53 am
Also check the DV sockets very carefully - all four pins must look the same and be at the same distance from the front of the socket.
"If" a pin has been pushed in it may be touching somewhere behind the socket. This can cause both sockets not to work.
MichaelD
Posts: 325
Joined: Wed Apr 02, 2008 10:05 am
Location: London, England.
Casablanca Unit: Prestige SE v9.1, S4000 Pro Bogart v4.1a, Arabesk v5.0a, Canon HF100