Reno won't swich off

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yennyb
Posts: 46
Joined: Wed Apr 14, 2010 9:24 am
Casablanca Unit: Renommee Plus
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Reno won't swich off

Post by yennyb »

When I go to turn off my Renommee Plus using the OFF button on the main screen, it sounds like it's turning off, but it doesn't. Also, the yellow light stays on. The external OFF button doesn't function at all to turn it off. It only works to turn the machine on.
I have to unplug the power cord to swich off, which I shouldn't have to do.
BobFoster
Posts: 460
Joined: Tue Apr 01, 2008 9:24 am
Casablanca Unit: Foster, Georgia video Productions, Inc
Bishop, GA Karat X2, Bogart 5.6
Most all software, 2X Sony HVR-NX3 Sony HVR-A1U, Sony PD-170/150, Sony HVR Z5U, 3 - Canopus ADVC500 converter, 2 x HXR-NX3 Sony Cameras
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Re: Reno won't swich off

Post by BobFoster »

I have started having the same problem on 2 Renommee Plus units since upgrading to the latest Arabesk. The Reno + will fade to about half brightness and no other inputs will do anything including the mouse. Do not pull the plug. Hold the power button for about 30 seconds to force a power down. Are you having this problem all the time or only after burning a DVD?
Bob F. GVP
yennyb
Posts: 46
Joined: Wed Apr 14, 2010 9:24 am
Casablanca Unit: Renommee Plus
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Re: Reno won't swich off

Post by yennyb »

Bob,
I have held the the power button for over 30 secs, and nothing happens, so my only options are to either leave it on overnight or pull the plug, which I realize is not ideal, but what else can I do ?
Yes it happens all the time.
sparks0335
Posts: 48
Joined: Thu Jan 29, 2009 8:10 pm
Casablanca Unit: Renommee v9.1 audio effects v1.1a, 3-D shapes v1.1, card drive v1.3d,
disk-transfer v1.2a, DVD arabesk v3.3, effect pack (1-4) v1.1, Front pack (1-4)
PIP studio v1.0, Photo Transfer v1.6c, Power Key v1.0, Title Effects 1 v1.2
Title Effects 2 v1.4, Blue Box World, Object Tracer.
Prestige Plus v4.1
Location: Burlington, Iowa
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Re: Reno won't swich off

Post by sparks0335 »

Yennyb
I had this problem a while back with OS 5.1 and when I updated to 5.2 the problem went away. I am now on OS 9.1 and have not had any problem since. Maybe reinstall your OS or update it.
John (sparks0335)
John Boughton
Mechanic9377@yahoo.com
Renommee and Prestige Plus
yennyb
Posts: 46
Joined: Wed Apr 14, 2010 9:24 am
Casablanca Unit: Renommee Plus
Contact:

Re: Reno won't swich off

Post by yennyb »

sparks0335,

I may give that a try.
Unfortunately I can't do a destructive reinstall right now because I would lose all my projects.
I'll try a non-destructive reinstall.
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