System Locked

[Parsman]

Hi, In the past when my dvd tray has stuck, I've used the "escape button" thing and it's very intermittent but you do have to push the escape button continuously as soon as you push the start button...this "should" work!

[methuenbill]

Tried holding the escape key down, nothing happened. Tried tapping the escape key on startup, nothing happened.
Disconnected the hard drive and started the unit. I got the the progress bar and then macrosytems, but nothing on the screen.

[methuenbill]

Is there a way to tell if the hard drive is bad?

[methuenbill]

Can't wait any longer sent the unit back. Customers are on my back.