Page 1 of 1

Hard Drive Too Slow

Posted: Mon Apr 20, 2009 10:06 am
by Billy
I have a Solitaire Plus with two hard drives. I tried to load a 55 minute movie onto one drive that was only 25% full. I got a error message that said "Hard Drive Too Slow." What is this all about. Thanks, Billy

Re: Hard Drive Too Slow

Posted: Mon Apr 20, 2009 4:50 pm
by TimKennelly
Billy,

It could be a weird one time glitch, an OS corruption that would take a full, destructive install to fix or a drive beginnning to fail.

Re: Hard Drive Too Slow

Posted: Mon Apr 20, 2009 9:57 pm
by jimmeeker
Hello,

The "hard drive too slow" usually happens when the machine has conflicting commands entered by perhaps accidentally hitting two keys at the same time or almost at the same time. The software receives the two commands but it can't react fast enough to do them both...so it protects itself by not doing the move and then puts up the "Too Slow" warning.

This happens very very rarely, but it does happen. It's protecting itself with this message, and telling you that you have given it conflicting commands that it can not accomplish.

I have had this warning about three times in the last 10 years working with Cassie software.

It is not a problem or failure of equipment or software...just a reminder that it can't do what you told it to do, using the speed of the hard drive and the set up that you have.

Re: Hard Drive Too Slow

Posted: Tue Apr 21, 2009 9:08 am
by TimKennelly
Billy,

I use to occasionally get that with my Avio, but I never did on my Solitaire.

As you mentioned you were a quarter way through loading about an hour of footage it is unlikely that you gave the Solitaire Plus any conflicting commands so to me the most likely thing is the physical drive being the culprit.

That said, if it just happened the once it could just be a one time glitch as previously mentioned and if so nothing to worry about.

However, if it starts happening more often the OS or drive (with the drive being the more likely of the two) are probably the source of the problem.