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My Renommee has been unstable ever since adding Candy Factory and Title FX -1.

It crashed just when I completed 4 hours of editing a commercial with effects.

It seems to crash when I am in and out of the titling area a lot.

I have OS 6.2 with 8x sitting here watitng to be installed (after I empty and back up all projects).

The system says I have only 47% used overall, so that should not be the issue.

Is there a time limit on how long I can be editing at one time? Is that what makes it crash?

Any advice on avoiding crashing and losing all my editing would be greatly appreciated - yes, it was all knock out - just left in raw footage in scene bin.

Kindest Regards,

Kim Williamson
Blue Goose Productions

I've had my Ren, with OS7, crash a few times, and then other times crank right back up after stoppkng, when I wanted to turn it off. I have had to unplug it at the back as soon as it was off.

Hi Kim,

Backing up everything you do is the answer. If you have it safely on tape or a separate Hard Drive, it never crashes, but if you only have it in one place.....in you storyboard, you are inviting a crash and tempting it to lose everything. End each day with copying your work out to tape or to a hard drive or Disc Transfer. Then you still have the original quality to fall back on. Don't save to a DVD as that compresses everything to mpeg-2 and if you load that back in it gets compressed again and starts to look sickly.

Because the trouble started when you installed those two programs....you may have installed a corruped program and installing both of them again may help. You can put programs back in without losing any work. It's the operating systems that will wipe everything if you do a complete installation and you don't want to do that until you have all your work finished and then go to OS 8.0 which is pretty cool in itself.

Good luck and let us know how it turns out for you,

It's so funny (to me it is) I find on my S4000 Pro with the new 2.2 operating system installed a while back, that if I work to fast it just keeps shutting down and restarting. It seem like it just wants me to slow down, it can't handle my speed of operation. It does a lot of other freaky things too, but I can live with it for now till they gets the kinks worked out. As long as we got the drop frame problem cleared, it was a big problem for me.

Taking the following step may help to reduce the number of crashes.

Some of us find that when we do a lot of experimenting like undoing and redoing effects - our Cassies may crash. I'm not really sure why this happens, but we found that if you:

1) change out of the project you're working on and go to a different project, then
2) go back to your original project,

you won't seem to run into that problem so much. Some users say just go from the screen you are working in to the Record Screen (in the same project you're working on) and then back to the screen you've been working in. This forces the Cassie to save what you've been working on and may also "reset" some computer memory. The more you experiment, the more frequently you should take this step.

Your profile doesn't show what programs you have on your Renommee, but if you use Power Key it will save you a lot of time and keystrokes (wrist and hand fatigue too!) with this procedure and all of your editing.