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Frozen Cursor

Posted: Sun Dec 27, 2009 10:18 pm
by Ilanchu
The cursor on my prestige froze on the main menu. I had turned off the machine by holding down the start button and also by unplugging to no avail. Each time I turn it on the cursor parks itself in the same spot on the main menu and freezes. Please help.

Re: Frozen Cursor

Posted: Mon Dec 28, 2009 7:03 am
by LouBruno
Assuming you tried another trackball:

Pull out ALL your cables after powering down.

Let the unit sit for an hour

Plug all your cables back

power-up.

Good Luck

Re: Frozen Cursor

Posted: Mon Dec 28, 2009 8:23 am
by JPaul
What Lou says except I would power up with either the keyboard or trackball unplugged to determine if one of those is the problem.

Re: Frozen Cursor

Posted: Mon Dec 28, 2009 4:18 pm
by Ilanchu
Bingo! Thanks so much Lou and Paul. Used another Track Ball and I am back in business. Have been using Cassies since 1999 and this never happened before.
Again, thank you and Happy New Year.
Ilan Avissar

Re: Frozen Cursor

Posted: Mon Jan 04, 2010 6:14 am
by BobFoster
See if can kick start this thing. No messages since 12/28????