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Audio out of sync OS 8.3 (long)

Posted: Mon Nov 08, 2010 4:13 pm
by BobFoster
As the title says, I have been having audio sync problems ever since I updated from OS 6.2c early this spring. There are two distinctive problems. 1. The audio is out of sync from the original audio recorded into the scene bin on mostly long scene of around 2 hours. 2. The audio is out of sync after the DVD is burned when burned with reduced quality video and compressed audio on long programs.
HISTORY: Last spring I bought a Reno+ with OS 8.1 already installed. I was currently using a Reno+ with OS 6.2c as my primary editing unit. I also had a Prestige with OS 6.2c as a location recording unit and a Prestige with OS 6.2c as a secondary recording unit in the film projection room that also served a a rendering unit when editing multiple long format programs. i.e. 6 hour seminars divided in to 4 segments. After editing 1 segments, I would move the hard drive to the secondary unit to add the film and burn the DVD while I edited the second segment on the primary editor from a second hard drive. Long format programs are usually 4 - 1 1/2 segments or 2 - 1 hour segments and 2 - 2 hour segments.

After purchasing the second Reno+, I decided to retire the secondary Prestige and up grade the 2 Reno + units and the location Prestige to OS 8.3. Initially I did a simple up grade to OS 8.3. I soon ran into the sync problems and decided to to a full destructive install on the hard drives. Because I did not know the history of the recently purchased Reno +, I replaced that drive with one of a know history. I still had the 2 separate sync problems.

Set Up; 2 Sony cameras, PD170 and Z5 feeding an Edirol V4 EFX mixer with S-video cables. S video out of mixer to S video powered Distribution amp. Lines from amp to monitor, Prestige editor, teleconferencing unit, and JVC commercial stand alone DVD burner. Audio snake to front of room mics with outputs to house amp, Prestige, JVC DVD burner and teleconferencing unit from Mackie mixer.
Typically longer scenes of around 2 hours or more exhibited progressive out of sync audio in the scene bin. Starting at about 30 minutes and getting progressively worse to the end. This was very apparent while splitting the scene to add title graphics for each new speaker. Doing a scene sample and changing the range could not correct the progressive problem. Re-recording the scene from the backup up DVD would provide a scene that was in sync from beginning to end in the scene bin. However, when burning the 2+ hour DVD, the video and audio had to be at reduce and compressed quality to fit on the DVD. The result was a DVD that would get progressively out of sync similar to the previous scene problem. As a test, I added the film with reduce video quality but uncompressed audio. The indicator showed a - 6% capacity for the audio. The finished DVD now had in-sync audio all the way to the end where the DVD stopped about 8 minutes from the actual end of the program.

I loaded the same 2 hr 10 minute DVD into an extra HDD that still had the 6.2c OS on it. This was a HDD that I had previously been using for these long format programs, but it had seen a lot of use. The audio was in sync in the storyboard and when I burned a DVD after editing with reduced quality and compressed audio, the DVD audio was in sync for the entire DVD.

Conclusion: The OS 8.3 software was causing the two sync problems. Solution: My hard drives have been destructively installed with the old OS 6.2c software. This is just FYI concerning my audio sync problems. Any comments are welcome. :(

Re: Audio out of sync OS 8.3 (long)

Posted: Sun Nov 14, 2010 11:19 am
by BobFoster
UPDATE: After changing 2 HDD to OS 6.2c I have recorded directly to hd 2 - 6 hour seminars. These were broken into eight segments while recording. 4 segments of 1.5 hour, 2 segments of 1 hour and 2 segments of 2 hour. After and during editing no audio sync problems were incurred. Neither on the storyboard nor on the DVD after burning. YEAH! However, I have generated a new problem. When using Arabesk 4.6 with OS 6.2c the 2 Renomee Plus' with 2 different hard drives will not shut down without using a forced shut down. The edit screen will darken as though it is going to shut down, but hangs there until the power button is used to force a shut down. I have tried going to a different project, making changes in the current project and deleting the film from the Arabesk partition. This applies to all length of projects burned in Arabesk. Normal editing without burning a DVD, the Reno+'s shut down normally. Suggestions would be welcome. :?

Re: Audio out of sync OS 8.3 (long)

Posted: Tue Nov 16, 2010 3:21 pm
by LouBruno
I don't know if this is your exact problem but 4.6 has a quirk. You can't EJECT the disc from ARABESK 4.6 and if you power-down, and power-up with the disc, the re-boot becomes a bit funky.

One has to CLICK out of ARABESK 4.6 and then either Manually EJECT or use an eject icon to remove the disc. Again, this may not be your specific situation.
BobFoster wrote:UPDATE: After changing 2 HDD to OS 6.2c I have recorded directly to hd 2 - 6 hour seminars. These were broken into eight segments while recording. 4 segments of 1.5 hour, 2 segments of 1 hour and 2 segments of 2 hour. After and during editing no audio sync problems were incurred. Neither on the storyboard nor on the DVD after burning. YEAH! However, I have generated a new problem. When using Arabesk 4.6 with OS 6.2c the 2 Renomee Plus' with 2 different hard drives will not shut down without using a forced shut down. The edit screen will darken as though it is going to shut down, but hangs there until the power button is used to force a shut down. I have tried going to a different project, making changes in the current project and deleting the film from the Arabesk partition. This applies to all length of projects burned in Arabesk. Normal editing without burning a DVD, the Reno+'s shut down normally. Suggestions would be welcome. :?

Re: Audio out of sync OS 8.3 (long)

Posted: Tue Nov 16, 2010 3:36 pm
by BobFoster
Hi Lou,
I don't have a problem ejecting the disc. After I have completed the project and burned the DVD, I'm ready to shut down the editor and swap hard drives to edit the next segment. The Renomee Plus just freezes in the middle of the shut down. Only a forced shut down will turn it off. This occurs on different hard drives in two different Renomee Plus units every time. I could go backward to a 3.xx version of Arabesk and prevent the problem, but I like the advantage of setting up the complete disc burning procedure at once and letting it run to completion. So far, the forced shut down is only an inconvenience.