Prestige - Frozen @ Boot Up

[Ilanchu]

I successfully activated Candy Factory, Disk Transfer, Fonts and magic lights(Did not change the OS - still SE 8.1)
After activating the above 4 programs I turned off the machine (Properly) and when I turned it back on a few minutes later It remains frozen, displaying on the TV (Monitor remains black) "CASABLANCA PRESTIGE" 16777216 and the Hour Glass Timer remains frozen.
I turned machine on and off (By pressing the on/off button) several times and unplugged it several times to no avail.
In addition I tried to boot it up with Keyboard and mouse unpluged but no change.

Please note that everything was working fine before I activated these 4 new programs.

Does anybody have any idea what happened and what I can do about it?

[Martyn]

If Prestige has not booted (rather than has booted but blank display) it would seem that the o/s has become corrupted. You will need to use an o/s SmartMedia card to fix this with a full installation.

[Ilanchu]

Thank you Martyn. I ordered the card and will let you know if problem resolved.

[Ilanchu]

I inserted Smart Card with SE 9.1. TV screen displays "ZZZ System" and on monitor I was able to go through instalation up to the code which after entering license number I get message "Installation failed, the code was wrong" What should I do now? (Dealer says code is correct)

[Martyn]

You are sure you had SE9 before? The dealer might have given you a number for a previous version if that is what was licensed to your machine. The only time "wrong number" appears is due to mis-typing, or wrong serial number being provided.... or of course trying to input a lic number from a different o/s version. I would check with your dealer first to make sure you gave him/he used the correct serial number and that you are loading the product for which license number he provided.

[Ilanchu]

Thank you Martyn, you are being very helpful, I appreciate it.
Actually, I have V.8 on the drive and just purchased V.9 and entered the new license.
V.8 was uploaded last year from a disc, not a card. Should I get a Smart Card for V.8 and try again?

[Ilanchu]

Hi Martyn,
Problem solved. You were right, my dealer gave me the wrong code. HD seems to be fine and all is cool.
Thank you sooooo much.
Ilan