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S4000 PRO - Ticking Noise - even when no power

Posted: Wed Oct 17, 2012 7:16 am
by HowardKing
This morning, my S4000 Pro has fast ticking noise from the back left hand corner. It had been turned off for 2 days, and it would not start from the start button. I have disconnected the power and monitor, and it still is ticking. I have also tried reconnecting it after 1/2 hour, and nothing happens except the continuous ticking. Has anyone any ideas what I can do myself (other than send it back to MacroSystem for repair.)

Re: S4000 PRO - Ticking Noise - even when no power

Posted: Wed Oct 17, 2012 8:39 am
by MichaelD
That is an odd one - you'd expect any noise to disappear once the mains was disconnected.

Anything on the little front panel at all :?:

Thing is that there's nothing noisy in that corner anyway, no hard drive, DVD drive or even fans (but then even they'd need power to 'act' up).

I think you'll need to contact Macro :?

Re: S4000 PRO - Ticking Noise - even when no power

Posted: Wed Oct 17, 2012 12:42 pm
by TimKennelly
The rear left hand corner (facing from the front) was the hard drive location on my S4000Pro units. Ticking could be caused by a hard drive going out of specs (going bad), but it shouldn't continue long if you disconnected the electrical power to the unit...

Re: S4000 PRO - Ticking Noise - even when no power

Posted: Wed Oct 17, 2012 1:37 pm
by HowardKing
Thanks Tim and Michael.
I also heard from Chet - he had a similar symptom and he had to send his unit back to M/S.
I have left a message with M/S Support and expect to have the same request.
Incidentally, it is still ticking away without and power; maybe it is a sort of phantom power!
My concern is whether FedEx (sorry Tim, UPS), will accept the box as it sounds like a time-bomb!!!
But thanks for your replies, and good to hear from you again Tim.
Howard

Re: S4000 PRO - Ticking Noise - even when no power

Posted: Thu Oct 18, 2012 10:25 am
by CasablancaExpert
It is an odd symptom Howard... and it also concerned me that, like a Timex... it kept on ticking for quite awhile, even while unplugged. Something to do with power supply or battery that had to be replaced. If I remember straight - it stopped ticking within 24 hours of so.

Regards,
Chet

Re: S4000 PRO - Ticking Noise - even when no power

Posted: Thu Oct 18, 2012 12:05 pm
by LouBruno
Yes...it is the internal battery attached and soldered to a board.

Re: S4000 PRO - Ticking Noise - even when no power

Posted: Fri Oct 19, 2012 12:34 am
by HansJoachimKoenig
Yes, Lou is on the correct path.
The ticking noise is from the "Zero-Watt-Standby"-Relais which
is fed from the rechargeable 3,6Volt battery.
If over the years(S-4000 since 2008) this battery will lack of power.
The "Zero-Watt-Standby" has to be switched off in the MediaManager.

For more details go to ---> S4000ProWPOS Wed Jul 04,2012 6:12pm

Re: S4000 PRO - Ticking Noise - even when no power

Posted: Sun Oct 21, 2012 6:21 am
by LouBruno
I have mine shut off via Media Manager plus an on/off switch to the power cord to prevent a phantom boot up.

Can you repost the Media Manager sequence in this thread?
HansJoachimKoenig wrote:Yes, Lou is on the correct path.
The ticking noise is from the "Zero-Watt-Standby"-Relais which
is fed from the rechargeable 3,6Volt battery.
If over the years(S-4000 since 2008) this battery will lack of power.
The "Zero-Watt-Standby" has to be switched off in the MediaManager.

For more details go to ---> S4000ProWPOS Wed Jul 04,2012 6:12pm

Re: S4000 PRO - Ticking Noise - even when no power

Posted: Sun Oct 21, 2012 8:56 am
by CasablancaExpert
Hans - this issue is only with the S4000/S4000 PRO, correct?

Here are the instructions Hans was kind enough to post previously in this thread
To forever switch off the Zero-Watt-Standby and prevent further non-booting some adjustments have to be done in MediaManager:
MediaManager-->System(Settings)-->Settings-->(8) Device
Brightness 1-->100%
Brightness 2 during standby-->0%
Power saving mode(7)-->Never

Re: S4000 PRO - Ticking Noise - even when no power

Posted: Sun Oct 21, 2012 9:56 am
by HansJoachimKoenig
Hi Chet,

my information is only the S-4000 and Pro is equipped with the "Zero-Watt-Standby" feature.