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Failed to load
Posted: Sat May 30, 2015 8:50 pm
by babycody2
Will someone please tell me the implication of the error message, "Failed to load the project Files!" I have used a Prestige editor for a number of years and have been happy with it until I just recently got this error message. After setting up a video project and then turning off the machine, I get this message and my project has disappeared.
Re: Failed to load
Posted: Sun May 31, 2015 10:23 am
by HansJoachimKoenig
Hi babycodv2,
I'm not sure
But maybe it has to do your prestige won't save anymore correctly because
the saving battery is empty.
This cell will normally hold capacity for aprox. 5 years.
Re: Failed to load
Posted: Mon Jun 01, 2015 5:41 am
by methuenbill
Why would they put a battery in the unit? I hope it is removable. I had a similar problem with some battery that was soldered to the PCB on the 4000. I ended up buying the 6000.
Re: Failed to load
Posted: Mon Jun 01, 2015 9:25 am
by babycody2
It appears that project information is in the system, because I get the message that memory is 94% full, whereas it was much lower at the beginning of the project (30%). However, there seems to be no communication between what is apparently on the hard drive and what can be accessed by the system.
Re: Failed to load
Posted: Mon Jun 01, 2015 1:02 pm
by babycody2
After checking with Tech Support, it appears that my problem is a "loop" which will require reloading the O.S. In my case, this will amount to a system upgrade.
Re: Failed to load
Posted: Mon Jun 01, 2015 4:24 pm
by LouBruno
Maybe try an UPDATE first?