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Can't access Bogart

Posted: Sat Jan 26, 2019 12:41 am
by BobC
When I launch Bogart, it opens up to begin an install, but the serial number attached is not mine so none of the codes work. I am guessing maybe it has defaulted back to the dealer's info when he first installed the OS. I can see the data to all of my projects still appears to be on the internal drive, I just can't figure out how to get to it. Any ideas?

Re: Can't access Bogart

Posted: Sat Jan 26, 2019 3:36 am
by MichaelD
Have you updated Windows recently or had to do a new installation of Windows ?

Re: Can't access Bogart

Posted: Mon Jan 28, 2019 4:57 am
by BobC
Thanks for the input Michael. Gary McNally showed me where to find the recovery codes on my original invoice and it worked like a charm!