Bad USB ports on S-4000 Pro

[CliffHawkins]

I figured out that the USB ports are not working. I was downlaoding video footage downconverted from HD to SD but I was in a HD project. Do not know if that was the problem but is froze up and now will not boot up. I tried the pushing the esc button to open the DVD tray. After testing I found out that my keyboard Num Lock & Cap Lock lights come on connected to another computer but not my S-4000 Pro.

Any Ideas how much it will cost (Approx) to get my USB connections repalced. I have a call in to Macrosystem today and have not heard from them yet.

Cliff Hawkins

[BobFoster]

We need more detail to help. When you activate the power button, you must hold the esc. button down continuously almost until the progress bars in the display window complete the startup. What if anything do you see on your monitors/monitor after the startup is completed, I don't have any idea of the cost to repair usb section.

[CliffHawkins]

After holding down escape during power up nothing show on my monitor. On the S4000pro screen it shows Macrosystem.

[BobFoster]

See this thread from Hans Konig when my S 4000 Pro would not boot correctly.

Hi Bob,

since the S-4000 units are almost 5 years old, there have been some complaints of "Non-Booting" units posted in
German support forum.
Mostly the nonbooting effect is caused by the non-functional "Zero-Watt-circuit" relais.(Exhausted rechargeable battery)
The firewire "jumpstart" was recommended by the administrator to overcome the lack of voltage for the mains-relais.
I never had to use the jumpstart, but as you experienced it's functioning
To forever switch off the Zero-Watt-Standby and prevent further non-booting some adjustments have to be done in MediaManager:
MediaManager-->System(Settings)-->Settings-->(8) Device
Brightness 1-->100%
Brightness 2 during standby-->0%
Power saving mode(7)-->Never

But this for the time being won't help you since the unit won't boot correctly.

Maybe the memory cell is also exhausted so the system can't boot from internal harddrive?
Do you still have the System DVD Bogart 4.1g?
I would try to boot from this one.
Please report what is happening.
Sorry for the time being I have no other idea to maybe help you.
Hans-Joachim König

Since turning off the zero watt circuit it has been booting correctly

[CliffHawkins]

Connected to laptop with FireWire and same result. I was am still getting Macrosystem in the display window when machine comes on and it has since it refused to boot up. I was connected to HDMI, S-video and RGB and still no video. My keyboard works connected to laptop wih cap lock light comming on. It does not connected to S4000pro.

[BobFoster]

One thing that Hans did not specify is that the firewire cable has to be 6 wire on both end to transfer any voltage. 4/4 or 6/4 will not pass any voltage.

[CliffHawkins]

Those are the two I used.